1. General Information
At Belzzo, we aim to deliver your products safely and on time. This Shipping Policy outlines our shipping terms, estimated delivery timelines, and other important details related to the shipment of your orders.
2. Shipping Coverage
We currently ship across India through our trusted logistics partners, including Shiprocket and other courier networks. Delivery to remote or rural areas may take additional time or be subject to limited availability.
3. Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
4. Shipping Time and Delivery
- Standard Delivery: 5–7 business days
- Express Delivery: 2–3 business days (available in select locations)
Delivery timelines may vary based on your location, product availability, and courier constraints. You will receive an email or SMS with tracking details once your order is shipped.
5. Shipping Charges
Shipping charges are calculated at checkout based on the delivery location, product weight, and shipping method. From time to time, Belzzo may offer free shipping promotions or discounts.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can track your shipment directly through the courier partner’s website or from your Belzzo account under “My Orders.”
7. Delays and Exceptions
While we strive to ensure timely delivery, unforeseen circumstances like weather conditions, courier delays, or strikes may impact delivery schedules. Belzzo is not responsible for delays beyond our control.
8. Undeliverable or Returned Packages
If an order is returned due to an incorrect address, failed delivery attempts, or non-collection by the customer, additional shipping fees may apply for re-delivery.
9. International Shipping
Currently, we do not offer international shipping. This policy may change in the future, and updates will be reflected on this page.
10. Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of delivery at belzzollp@gmail.com with photos of the package and items received. We will investigate and resolve the issue promptly.
11. Contact Us
If you have any questions about our Shipping Policy, please reach out to us:
Email: belzzollp@gmail.com
Phone: 9909777951
Address: 2, Rudram Skyview, Gota, Sola Police Station, Ahmedabad